Customer Care
Shipping & Returns
We're committed to delivering your jewellery with care and ensuring a seamless experience from purchase to arrival.
Standard Shipping
FREE OVER $100
5-7 business days
Express Shipping
$15 FLAT RATE
2-3 business days
International
CALCULATED AT CHECKOUT
7-14 business days
Simple Returns
Effortless Returns & Exchanges
Changed your mind? We understand. Our returns process is designed to be as smooth as possible, ensuring your complete satisfaction.
01.
Initiate Return
Contact our team within 30 days of delivery to begin your return.
02.
Ship It Back
Pack your item securely and send it back using our prepaid label.
03.
Receive Refund
Once received, we'll process your refund within 5-7 business days.
Need assistance?
Our customer care team is here to help with any questions about shipping or returns.